Delivery Information

We endeavour to dispatch all orders within 24 hours (Monday – Friday) however at busy times this may be slightly longer.

Orders in the UK will usually be delivered within 3-5 working days

International Orders will usually be delivered within 5 – 14 working days dependant on Country

Royal Mail will not deem a parcel to be lost until it has been in the postal system for a period of 14 days (UK) and 20 working days for International orders. Although it is highly unlikely deliveries will take this amount of time we are unable to despatch a replacement or issue a refund until this period of time has elapsed. If you have ordered a large item, please check that your local post office is not holding it for you to collect.

The prices payable for Goods which are the subject of your order are as set out on our Website.

All of our prices are in Pounds Sterling and you will be billed in Pounds Sterling. If you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.

You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations – we will contact you directly if this is the case.

Promotional discount codes: We may from time to time offer promotional discount codes (either directly or via third parties) which may apply in respect of any, or certain specified, purchases made though our Website. Such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts.

We will deliver the Goods ordered by you to the address you give us for delivery at the time you make your Order. It is your responsibility to ensure that the delivery address you give us is correct and accurate.

You will become the owner of the Goods you have ordered when they have been fully paid for by you and they have been dispatched to you. Once the Goods are delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

If your Goods are returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.

Your Order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days of the date of your Order, unless there are exceptional circumstances.  If the Goods (or substitute goods) are unavailable so that we cannot deliver it to you within 30 days of your Order, we will contact you and either agree a later delivery date or permit you to cancel your Order, in which case we will refund all monies paid in accordance with our refunds policy (set out in paragraph 10).

 

Cancellation, Returns & Refund Information

Cancellation

As you are contracting as a consumer, you have a statutory right to cancel a contract for any reason at any time within seven working days, beginning on the day the contract is concluded with us and ends seven (7) working days after the day you received the Goods or (where it has been agreed that the Goods will be delivered in instalments) the last of the Goods.

If you exercise the right, you will receive a full refund of the price paid for the Goods in accordance with our refunds policy. To cancel a contract under your statutory rights, you must inform us in writing of your intention to cancel by hand delivery or post to the address given or by email to enquiries@nite-bright.co.uk.

When exercising the cancellation right, you must return the Goods to us immediately.

You are entitled to a reasonable opportunity to inspect the Goods.  At all times, you must take reasonable care of the Goods and must not let them out of your possession.  If you are in breach of your obligations to take reasonable care in this paragraph we will have a claim against you and may deduct from the refund costs incurred by us as a result of the breach.

Details of this statutory right, and an explanation of how to exercise it, are also provided in the Order Confirmation.  This provision does not affect your statutory rights.

The cancellation right described in this paragraph is in addition to any other right that you might have to reject the Goods, for instance because they are faulty or miss-described.

 

Refunds

When you return Goods to us (for instance, because you have cancelled the contract between us, or because you claim that the Goods are defective), we will examine the returned goods and will notify you of your entitlement to a refund via an e-mail within a reasonable period of time.

When returning goods, all packaging, labelling or hangtags must still be fully attached and in a perfect unsoiled condition. Any goods that do not comply cannot be returned.

We will process any refund due to you within 30 days of the day we received your cancellation.  We aim to make refunds using the same method as that used by you to pay for your purchase.

Refunds will be given on the following basis:

Where you have validly returned Goods under your right of cancellation described, we will refund the full amount paid by you for the Goods.  You will be responsible for returning the Product to us at your own cost.

Where you have validly returned Goods which is a substitute product under your right of cancellation, we will refund the full amount paid by you for the Goods. You will be responsible for returning the Product to us at your own cost.

Where you have validly returned Goods to us because it is defective or for some other reason for which we are responsible, we will refund the full amount paid by you for the Goods. You will be responsible for returning the Product to us at your own cost.

Where you have returned Goods in circumstances other than the above (which includes rejecting defective Goods more than a reasonable time after receipt), any refund will be at our discretion.  If we do agree to provide a refund, we will not refund the cost of delivery to you and we will not reimburse the cost incurred by you in returning the Goods.

When returning Goods to us, whether under the right of cancellation or for any other reason, you must take reasonable care to see that they are received by us and not damaged in transit.

 

Returns/Exchange

Should you wish to exchange your goods for a different item, please ensure all packaging, labelling or hangtags are fully attached and in a perfect unsoiled condition (as new). Any goods that do not comply cannot be returned. The address for Returns/Exchange is as below. Please ensure you include your order number and required product in exchange.

You are entitled to return your product for exchange within 10 days of receipt.

Address:

NiteBright Ltd, Unit 3, Dover Close, Pitstone, Leighton Buzzard. LU7 9FL

 

Privacy Policy

NiteBright Ltd (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is NiteBright Ltd of

Church Street, Princess Risborough, Buckinghamshire, HP27 9AA

Our nominated representative for the purpose of the Act is Allister Barker.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.Nite-bright.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by NiteBright Ltd, when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • NiteBright Ltd may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.

 

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

[Please note that our advertisers may also use cookies, over which we have no control.]

 

Marketing and Analytics

We may use information collected through our site for the following reasons:

  • Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our website.

 

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

NiteBright Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 300 men aged over 40 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in NW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

 

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If NiteBright Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use  and other agreements; or to protect the rights, property, or safety of NiteBright Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.]

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at enquiries@nite-bright.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

 

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@nite-bright.co.uk

 

Terms & Conditions (Full)

Terms and Conditions of Sale (“Terms”)

These Terms are the terms on which we will supply the Goods to you listed on the Website.  Please read these Terms carefully and understand them before ordering any Goods.  By ordering any of the Goods, you agree to be bound by these Terms.

Please click on the button marked “I Accept” at the end of these Terms if you accept them.  If you refuse to accept these Terms, you will not be able to order any Goods from the Website. If you are uncertain as to your rights under these Terms or you want any explanation about them please write to us or telephone our office at the address and telephone number set out at the bottom of these Terms under “Contact Us” before you place an order.

 

Definitions and Interpretation

In these Terms the following definitions apply in these Terms:

Goods” means the goods purchased by you from the Website;

Order” means your order for Goods;

Order Confirmation” means our written (to include email) acceptance of your order as set out in paragraph 4.1;

Website” means the website www.nite-bright.co.uk or any other URL operated by NiteBright Ltd that may replace this;

NiteBright, “our“, “we“, or “us” means NiteBright Ltd;

You” means the purchaser agreeing to purchase Goods from NiteBright through the Website (and “your” shall be construed accordingly).

1. Information which we are required to give you

1.1          This Website is a site operated by NITEBRIGHT LTD. We are registered in the United Kingdom under company number 8964707 and with our registered office at Church Street, Princess Risborough, Buckinghamshire. HP27 9AA, email enquiries@nite-bright.co.uk. Our main trading address is Unit 3, Dover Close, Pitstone, Leighton Buzzard. LU7 9FL

1.2          A description of the main characteristics of the Goods is contained on the Website.  Such a description will be contained in the Order Confirmation mentioned in paragraph 4.1.

1.3          The price of Goods (including delivery and packaging charges) and arrangements for payment are as described in paragraph 6.

1.4          The arrangements for delivery of Goods are as shown here.  Other details of delivery are set out in paragraph 7.

1.5          You have a right of cancellation as set out in paragraph 5.

1.6          If Goods ordered by you are not available, we reserve the right to supply substitute goods of at least equivalent quality and price.

1.8          Details of support/after sales services as shown here.

1.9          The technical means for concluding the contract to buy Goods are set out in paragraph 4.  If you have made a mistake in inputting information, [please click on the back arrow and you will be able to change it.]

1.10        The language of the contract will be English.

 

2. Sales to Countries outside the UK where we are willing to sell Goods

2.1          The Website is only intended for use by people resident in the serviced countries available in the dropdown menus on shipping and account creation.

We do not accept orders from individuals outside those countries.  Some restrictions are placed on the extent to which we accept orders from specific countries.  These restrictions can be found on our serviced countries page.  Please review our serviced countries page before ordering Goods from us.

2.2         If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.  You will be responsible for payment of any such import duties and taxes.  Please note that we have no control over these charges and cannot predict their amount.  Please contact your local customs office for further information before placing your order.

2.3          Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined.  We will not be liable for any breach by you of any such laws.

 

3. Your Status

3.1          By placing an Order, you warrant that:

3.1.1      You are legally capable of entering into binding contracts;

3.1.2      You are at least 18 years old;

3.1.3      You are resident in one of the Serviced Countries;

3.1.4      You are accessing our site from one of those countries; and

3.1.5      You are placing the order as a consumer, i.e. an individual is acting outside his or her business.

3.2           If we discover that any of the above warranties are incorrect, we shall be entitled to terminate the contract between us and to pursue any legal remedies that we may have under the general law.

 

4. The Contract between you and us

4.1           Your Order constitutes an offer from you to buy the Goods and all Orders are subject to acceptance by us.  We must receive payment in whole for the price of the Goods which are the subject of your Order. Once your payment has been received by us, we will acknowledge that your Order has been received by sending an e-mail to you at the e-mail address you provide in your order form. Please note that this is not an indication that your Order has been accepted or that a contract has been made. Our acceptance of your order takes place by sending you an email that confirms we have accepted your Order (the “Order Confirmation”) and that the Goods are ready for or has been dispatched to you.

4.2          The contract will relate only to those Goods which have been dispatched by us (or are ready for despatch) as stated in the Order Confirmation.  We will not be obliged to supply the remaining Goods which may have been part of your Order until the dispatch of such Goods has been confirmed in a separate Order Confirmation.

 

5. Right of Cancellation

5.1          As you are contracting as a consumer, you have a statutory right to cancel a contract for any reason at any time within seven working days, beginning on the day the contract is concluded with us and ends seven (7) working days after the day you received the Goods or (where it has been agreed that the Goods will be delivered in instalments) the last of the Goods.  If you exercise the right, you will receive a full refund of the price paid for the Goods in accordance with our refunds policy (set out in paragraph 10 below).  To cancel a contract under your statutory rights, you must inform us in writing of your intention to cancel by hand delivery or post to the place given in paragraph 1 or by email to enquiries@nite-bright.co.uk.

5.2          When exercising the cancellation right, you must return the Goods to us immediately.  See paragraphs 10.3 and 10.4 as to the manner and cost of returning the Goods.

5.3          You are entitled to a reasonable opportunity to inspect the Goods (7 days from purchase date).  At all times, you must take reasonable care of the Goods and must not let them out of your possession.  If you are in breach of your obligations to take reasonable care in this paragraph 5.3, we will have a claim against you and may deduct from the refund costs incurred by us as a result of the breach.

5.4          Details of this statutory right, and an explanation of how to exercise it, are also provided in the Order Confirmation.  This provision does not affect your statutory rights.

5.5           The cancellation right described in this paragraph 5.5 is in addition to any other right that you might have to reject the Goods, for instance because they are faulty or miss-described.

 

6. Pricing, Delivery, Discount Codes and Purchasing level promotions

6.1           The prices payable for Goods which are the subject of your Order are as set out on the Website.

6.2           All of our prices are in Pounds Sterling, Euros or USD. You will be billed in the currency you choose on our homepage and if you purchase from outside the UK, credit card charges may make a difference to the amount billed on your credit card.

6.3           You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out on the Website.

6.4           Promotional discount codes: We may from time to time offer promotional discount codes (either directly or via third parties) which may apply in respect of any, or certain specified, purchases made though the Website. Such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts.

6.5           We regularly run promotions that entitle customers to free products and discounts if a purchase level is reached. During a multi-level promotion the customer shall receive the top level promotional product or discount – not each product or discount at every trigger point.

6.6 Promotional discounts are not valid on already discounted prices.

 

7. Availability and Delivery of Goods to You

7.1           We will deliver the Goods ordered by you to the address you give us for delivery at the time you make your Order. It is your responsibility to ensure that the delivery address you give us is correct and accurate.

7.2           You will become the owner of the Goods you have ordered when they have been fully paid for by you and they have been dispatched to you. Once the Goods are delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

7.3           If your Goods are returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.

7.4           Your Order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days of the date of your Order, unless there are exceptional circumstances.  If the Goods (or substitute goods) are unavailable so that we cannot deliver it to you within 30 days of your Order, we will contact you and either agree a later delivery date or permit you to cancel your Order, in which case we will refund all monies paid in accordance with our refunds policy (set out in paragraph 10).

 

8. Liability

8.1           If the Goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by email of the problem within 5 working days of the delivery of the Goods in question.

8.2           If you do not receive Goods ordered by you, we shall have no liability to you unless you notify us by email address of the problem within 14 days of the date on which you ordered the Goods. If you notify us of a problem under this paragraph 8.2, our only obligation will be, at your option either to:

8.2. 1 make good any shortage or non-delivery; or

8.2.2 Replace any Goods that are damaged or defective; or

8.2.3 Refund to you the amount paid by you for the Goods in question in whatever way we choose.

8.3           Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of or in relation to the Goods and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the Goods in question.

8.4           You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

8.5           Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

8.6           We cannot be held responsible for any delays once the goods have left us and are in possession of the courier, Royal Mail or any other postal service.

8.7           We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access the Website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

8.8           We make no guarantees that when using our products, they will guarantee you against injury or death. NiteBright Ltd products aid your visibility at night but we do not by any means accept any responsibility as a result of a default or any other problem during their use that should lead to injury or death. In the case of the Cycling products, they are not to be used in the place of bike lights. Our products are to enhance further your visibility in tandem with bike lights.

 

9.  Price and Payment

9.1           The price of any Goods will be as quoted on the Website at the time of your Order.

9.2           These prices include VAT and delivery costs (set out separately), which will be added to the total amount due as set out in our “Delivery Guide”.

 

10.  Refunds

10.1       When you return Goods to us (for instance, because you have cancelled the contract between us, or because you claim that the Goods are defective), we will examine the returned Goods and will notify you of your entitlement to a refund via e-mail within a reasonable period of time.

10.1.1    When returning goods, all packaging, labelling or hangtags must still be fully attached and in a perfect unsoiled condition. Any goods that do not comply cannot be returned.

10.2       We will process any refund due to you within 30 days of the day we received your cancellation.  We aim to make refunds using the same method as that used by you to pay for your purchase.

10.3       Refunds will be given on the following basis:

10.3.1          Where you have validly returned Goods under your right of cancellation described in paragraph 5, we will refund the full amount paid by you for the Goods.  You will be responsible for returning the Product to us at your own cost;

10.3.2          Where you have validly returned Goods which is a substitute product under your right of cancellation, we will refund the full amount paid by you for the Goods You will be responsible for returning the Product to us at your own cost;

10.3.3          Where you have validly returned Goods to us because it is defective or for some other reason for which we are responsible, we will refund the full amount paid by you for the Goods You will be responsible for returning the Product to us at your own cost; and:

10.3.4          Where you have returned Goods in circumstances other than paragraphs 10.3.1 to 10.3.3 above (which includes rejecting defective Goods more than a reasonable time after receipt), any refund will be at our discretion.  If we do agree to provide a refund, we will not refund the cost of delivery to you and we will not reimburse the cost incurred by you in returning the Goods.

10.4        When returning Goods to us, whether under the right of cancellation or for any other reason, you must take reasonable care to see that they are received by us and not damaged in transit.

10.5        When returning Goods, the returns address is: NiteBright Ltd, Unit 3, Dover Close, Pitstone, Leighton Buzzard. LU7 9FL, United Kingdom

 

11. Intellectual Property

11.1        As between you and us, all intellectual property in the Goods which subsists now or at any time in the future shall without limitation vest in and be the absolute property of us.

11.2        NiteBright Ltd is the operator of www.nite-bright.co.uk. All trademarks, product names and company names or logos on the Website are the property of their respective owners. No permission is given by us in respect of the use of any such brand names, photographs, product names or titles or copyrights and such use may constitute an infringement of the owners’ rights.

 

12. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent by e-mail to our contact address at enquiries@nite-bright.co.uk and all notices from us to you may be given to the email address or the invoice address provided when you placed your order.

 

13. Invalidity

If any part of these Terms are unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these Terms will not be affected.

 

14. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy which is set out here.

 

15. Third Party

15.1        Third Party Rights: Except for our affiliates, directors, employees or representatives, a person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

15.2        Third Party links: We may include hyperlinks on the website to other websites or resources operated by parties other than NiteBright, including advertisers. NiteBright has not reviewed all of the sites linked to the website and is not responsible for the content or accuracy of any third party websites nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

 

16. Governing Law

Contracts for the purchase of Goods through the website will be governed by English law.  Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

17. Entire Agreement

17.1        These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

17.2        We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors.

 

18. Events beyond our control

We will not be in breach of these Terms or otherwise be liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.